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About Us

Who We Are    Crisis Connection is a non-profit mental health counseling agency providing telephone counseling services, specializing in crisis counseling, intervention and referral.  We are based in the Twin Cities of Minneapolis-St Paul, Minnesota and through the support of donors, the United Way, Hennepin County and others, are able to provide free hotlines to residents throughout the state of Minnesota.

For information on volunteer opportunities contact to Jennifer Baker 612-852-2201, jbaker@hsicrisis.org

For community education and training information contact Gretchen Domek at 612-852-2217 or email gdomek@hsicrisis.org


Most Recent Annual Report    

View our 2011 Annual Report

Why Crisis Connection?   People turn to Crisis Connection because our services are:
  • Available to all callers throughout Minnesota, free of charge
  • Immediately accessible
  • 24 hours a day
  • 365 days per year
  • Confidential
  • Able to respond to any problem
  • Delivered by skilled counselors

Counselor Testimonials

Programs That Help

The Crisis Hot Line (612- 379-6363)
is the 24-hour crisis phone line. This community service, which is free and confidential, takes calls from anyone in need of counseling and support.

The Statewide Crisis Hot Line (866-379-6363)
primarily serves rural Minnesotans, farmers, ranchers and their families as part of the Sowing Seeds of Hope Coalition (SSoH).  The Minnesota Farmers and Assistance Network also provides access to Crisis Connection counseling, and webinars on reducing stress are available on the Minnesota Extension website.Feel free to use the Dealing with Stress Webinar Poster to promote the webinars.

The Men's Line (612-379-6367 or statewide 1-866-379-6367)
is a 24-hour counseling line for men and others who want to talk with someone about issues of abuse and violence in their lives.

National Suicide Prevention Lifeline (statewide 1-800-273-TALK)
is a 24-hour crisis line for people in danger of harming themselves.

Community Education Program (612-852-2217)
offers training in crisis intervention counseling and suicide prevention. Workshops are tailored to the needs of individual organizations. Applied Suicide Intervention Skills Training (ASIST) is a two day, certified training program, designed for members of all care giving groups to improve their abilities to intervene with a person at risk of suicide until either the immediate danger of suicide is reduced, or additional assistance of resources can be accessed.

safeTALK is a three hour training that prepares anyone over the age of 15 to identify persons with thoughts of suicide and connect them to suicide intervention resources.  Safety Planning is a four hour training that helps prepare caregivers to work with a suicidal individual to develop pre-determined coping strategies, social support activities, and help-seeking behaviors to use when they have suicidal thoughts.

See our Events page for scheduled sessions of ASIST, safeTALK and Safety Planning or call for more information about planning a session for your group.

Teen Education Program (612-852-2217)
provides adolescents with access to mental health information and crisis counseling. The program includes school presentation, locker magnets for students, and workshops on suicide awareness and prevention for teachers, counselors and parents.


Telephone Counseling

This website is presented as an educational resource and at this time is not designed to provide online services to persons in crisis.

If you are seeking help for yourself or someone you care about, you may call us at (612) 379-6363 or statewide 1-866-379-6363. We are available 24 hours a day to provide telephone counseling, information and referral, but we are not able to accept collect calls. In addition, the American Association of Suicidology maintains a listing of suicide hotlines (also listed in the front of most phone books under "Community Agencies" or in the Yellow Pages under "Mental Health" or "Counseling," which take crisis calls on a 24-hour basis).

You may also seek help at a community mental health center or from a private practitioner. If the need is urgent, help is available at most hospital emergency rooms. If you are unsure how to proceed, we invite you to call Crisis Connection at (612) 379-6363 or statewide 1-866-379-6363.

Rural Health Web Seminars

In partnership with a number of other organizations, Crisis Connection directs rural individuals and families to these free web seminars on stress management and other issues related to rural mental health and wellness. Click here to view information regarding rural health web seminars.


Copyright © 2014, Crisis Connection ~ All Rights Reserved - Disclaimer and Privacy Notice
1550 East 78th St., Richfield, MN 55423
612-379-6363 ~ Toll Free MN 1-866-379-6363
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